Information We Collect
We collect the following information:
- Personal identification: name, contact details (phone, email), home address
- Vehicle details: VIN, registration, make, model, year, mileage, condition, service history
- Transaction information: payment details, transaction history, purchase price, agreements
- Technical data: IP address, browser type, device type, operating system, referral source, website activity
- Communications: correspondence with us via email, phone, or our website
- Marketing data: preferences, survey responses, interactions with our marketing campaigns
We use this information to facilitate transactions, improve our services, communicate effectively, and comply with legal requirements.
Disclosure of Information
We may disclose your information to third parties with your consent or at your direction for the following purposes:
- To facilitate transactions and service
- To comply with legal obligations
- To protect our rights and property
We make sure that the third party maintains the confidentiality and security of your information.
Handling Sensitive Information
As defined in the Privacy Act, sensitive information includes data or opinions related to an individual’s financial details, telephone number, address, or any other information that affects safety. We will use sensitive information only for the following purposes:
- For the primary purpose (which it was obtained is to provide you with an easy car-selling process)
- For a secondary purpose that is interlinked to the primary purpose ( to ensure we offer you a customised experience that is suited to your exact needs).
- If it is required by Government of Victoria.
Security Measures
We securely store your Personal Information to prevent misuse, loss, and unauthorised access, modification, or disclosure. Once your Personal Information is no longer needed for its initial purpose, we will take reasonable steps to either destroy or permanently de-identify it. However, most Personal Information will be retained in client files, which we maintain for a minimum of 7 years.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it immediately. Parents should contact us if they believe their child has provided personal information.
Cookies
We use cookies to improve your browsing experience, analyse site traffic, and personalise content. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings at any time.
Links To Other Sites
Melbourne Cash For Carz may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We advise you to review the privacy policies of any linked sites you visit. Your use of linked websites is at your own risk.
Social Networking Services
Melbourne Cash for Carz engages with social networking services like Facebook, YouTube, Pinterest, and X. We may collect your public profile information when you interact with us through these platforms. We use this data to improve our services and communication. However, your use of these services is governed by their respective privacy policies, and we are not responsible for their practices.
Maintaining Data Accuracy
We strive to keep your Personal Information accurate, complete, and up-to-date. If you find that the information we possess is not current or is inaccurate, please inform us promptly. This allows us to update our records and continue delivering quality services to you.
Policy Updates
This policy may undergo periodic changes and is accessible on our website. Should you have any queries or concerns regarding our policy, please don’t hesitate to reach out to us via email at autocarwrecker@gmail.com.
Privacy Policy Complaints and Enquiries
For any questions or complaints concerning our Privacy Policy, please reach out to us at the following contact details:
Address: 17 Ridge Place, Pakenham, 3810
Email: autocarwrecker@gmail.com
Phone: 0466 449 933
